Our warehouses are located in the United States and China. The shipping origin depends on your address and item availability. If an item is unavailable there, it will be shipped from our China warehouse.

Usually, it takes 8-14 days for shipping. However, it varies from countries and shipping methods. For more details, please check our shipping info.

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 10 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

Generally, your refund will be processed to your original payment method. This process will take about 1-14 days (depending on the payment method or bank you used). Therefore, you may need to wait few days to receive your refund after we process it. If you did not receive your refund within 14 days after we processed it, please contact us.

Typically, orders are dispatched within 1-5 days. Occasionally, there might be a delay of 1-3 days due to unforeseen factors beyond our control.

Complete the payment. And a shipping confirmation email concerning tracking info will be sent to you as soon as the order is shipped out. If you did not receive the email, it may be caused by the following reasons:1. The email might be shielded. Please check your junk emails.2. You did not fill in the email address in the order.3. You might fill in the wrong email address. Please contact us.

We are so sorry for the inconvenience for you. No worries! We will provide you with a satisfactory solution! Please contact us.

Once your order has been shipped, you will receive a shipping confirmation email. You can track your order by the tracking number in the email. If you did not receive the confirmation email, you can contact us via contact page.